Privacy policy
Last updated: April 17, 2026
Zelmiraq operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Zelmiraq is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact details including your name, billing address, shipping address, phone number, and email address.
- Financial information including payment details, transaction data, and payment confirmations. Payment information is processed securely through third-party providers.
- Account information including your preferences and settings.
- Transaction information including items viewed, added to cart, purchased, returned, or exchanged.
- Communications including any information you provide when contacting customer support.
- Device information including IP address, browser type, and network data.
- Usage information regarding how you interact with our website and services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you when you create an account, place an order, or contact us
- Automatically through cookies and similar technologies
- From service providers that help operate our store
- From partners or third parties where permitted by law
How We Use Your Personal Information
Depending on how you interact with our Services, we may use your personal information for the following purposes:
Provide and Improve Services
To process orders, manage your account, arrange shipping, handle returns, and improve your shopping experience.
Marketing and Advertising
To send promotional messages and show relevant advertisements based on your activity.
Security and Fraud Prevention
To protect against fraudulent or unauthorized activity and ensure safe transactions.
Customer Support
To respond to inquiries and provide assistance.
Legal Compliance
To comply with applicable laws and respond to legal requests when required.
How We Disclose Personal Information
We may disclose your personal information in the following situations:
- With Shopify and service providers who help operate our store (payments, shipping, analytics, etc.)
- With marketing and advertising partners
- When required by law or legal process
- In connection with business transactions (such as mergers or restructuring)
We do not sell your personal information.
Relationship with Shopify
Our store is hosted on Shopify. Shopify may collect and process personal information to provide and improve the Services. Information may be transferred and stored outside your country.
For more information, you can review Shopify’s Privacy Policy.
Third-Party Websites and Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Children's Data
Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 16.
Security and Retention of Your Information
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is completely secure.
We retain personal information only as long as necessary to fulfill our services, comply with legal obligations, resolve disputes, and enforce policies.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Request transfer of your data
- Opt out of targeted advertising
To exercise your rights, you may contact us using the details below.
Managing Communication Preferences
You may opt out of marketing emails at any time by using the unsubscribe link included in our emails.
Complaints
If you have concerns about how we handle your data, you may contact us. You may also have the right to file a complaint with a data protection authority in your jurisdiction.
International Transfers
Your information may be processed and stored outside your country, including in the United States. We take appropriate measures to ensure data protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us at:
Email: support@zelmiraq.com
Location: United States